FAQ

We apologize to our Guests
following Covid19 regulations, some of our services may be different or limited

WHAT ARE THE SERVICES INCLUDED IN THE RATE?

Rates are per person/per day (10% VAT included) and they include:

• Italian style buffet breakfast (served by one of our staff)
• 2 beds and 1umbrella per room, starting from the third row on the beach in front of the hotel
• The cost for the 1st row is €8.00 per beach spot. From the 2nd row, the cost is €6.00 per room (Beach service includes 1 umbrella and 2 sunbeds).
• 1 parking space per room
• The bikes are available from 7:00 AM to 7:00 PM for a maximum of 2 hours per day
• wi-fi connection in your room and inside the hotel

WHAT DOES THE HALF BOARD RATE INCLUDE?

Breakfast and à la carte served dinner

HOW IS THE BUFFET SERVED?

The breakfast buffet is served by our wait staff.

DOES THE RATE INCLUDE THE TOURIST TAX?

No, the amount for the summer 2024 is € 1,30 per person per day for a maximum of 10 days. Children under the age of 10 don't have to pay it.

In 2024 the tourist tax will start from 1st Juny 2024.

WHAT TIME IS THE CHECK-IN?

From 14:00

AND THE CHECK-OUT?

Until 10.00 a.m.

CAN I CHECK IN BEFORE 12.00?

Early check-in is possible (depending on the availability of the rooms and only in agreement with the management)

WHAT TIME IS THE LATE CHECK-OUT?

You need to leave your room, your parking space and your space on the beach before 10 a.m. If you would like to have a late check out, you need to ask for it to the mangement the day before your leaving.Then you can have your room available until 6 p.m. paying 60,00 ot the cost of the room.

IS IT POSSIBLE TO USE THE LATE CHECK?

It is possible to take advantage of late check-out at the discretion of management based on availability.

WHAT ABOUT THE PARKING SPACE?

Your parking space is available from 12 a.m. of your arrrival day until 10 a.m. of your departure day.

IS IT POSSIBLE TO USE THE BEACH ON THE DAY OF DEPARTURE?

Yes, for a fee, based on the availability of the private beach.

WHAT ARE THE RESTAURANT HOURS?

• Breakfast from 8:00 to 10:00

ARE PETS ALLOWED?

No, and we rely on your understanding if pets are not allowed in the hotel.

HOW CAN I PAY?

Cash until € 14.999,99 (in agreement with Italian laws until 1st July 2024) By credit card, VISA, MASTERCARD, AMEXO, BANCOMAT.

WHAT DO I NEED TO DO IN ORDER TO CONFIRM MY ROOM?

A €200 deposit for each room to be sent via bank transfer

Beach and Parking on the day of Departure

At a cost of only € 30.00, on the day of departure, you can take advantage of a beach and parking space. This possibility is subject to hotel availability.

CANCELLATION POLICY FROM 1st APRIL 2024

• THE ROOM, THE PARKING PLACE AND THE PRIVATE BEACH ARE AVAILABLE FROM 2 P.M. OF ARRIVAL'S DATE TO 10:00 A.M. OF DEPARTURE'S DATE.
  UNCONSUMED MEAL WILL BE NOT REFUNDED.
  
  A parking lot (max 5 meters) for each room is subject to availability. In case of deposit via wire transfer, it must be ordered in max 7 DAYS. After this term the reservation will canceled.
  The standard or „flexible“ reservations can be canceled or modified until 7 days before the arrival’s date.
  The “not refundable” reservations can’t be canceled or modified. The charged amount can’t be used as deposit for future reservations.
  Cancellation or changes made 7 days before arrival date: a fee of € 50.00 will be charged for administrative and sending costs. Free of charge if the deposit is converted alternatively in a voucher for future reservations.
  Late cancellations (from 7 days before the arrival date) or no show involve the loss of the entire deposit. In case of early departures or late arrival will be charged the entire period booked.
  If at your arrival you don’t respect the agreement made at the time of booking, as shown above, the management reserves the right to charge the full amount of the stay booked.
  Any booking variations must be communicated in writing via email or post.
  Checks and credit cards American Express / Diner's not accepted.